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Author Topic: Tipping mutuel clerks?  (Read 3661 times)
The Commander
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« on: April 14, 2007, 02:58:05 PM »

Yes or No?
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BeauNarro
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« Reply #1 on: April 14, 2007, 06:09:32 PM »

I do when I win a big big payout, or especially when the clerk gives me a valid tip that wins.
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mottoman
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« Reply #2 on: April 14, 2007, 06:33:22 PM »

NEVER EVER!!!!!!!!
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NYRA 792
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« Reply #3 on: April 14, 2007, 06:34:26 PM »

do they tip me if I have a losing ticket?
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Moon
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« Reply #4 on: April 14, 2007, 08:26:59 PM »

What the H-E-double hockey sticks for? Do you tip your bank teller if he or she cashes a check for you?

That's just crazy!
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cashman
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« Reply #5 on: April 14, 2007, 09:19:19 PM »

yes on occasion  helps when they are friendly

clerks at the otb much friendly than at balmoral who are the worst i have dealt with
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bigdog32
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« Reply #6 on: April 14, 2007, 09:34:30 PM »

on  occasion  guys on 3rd floor at haw.  ok
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Stat Man Steve
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« Reply #7 on: April 14, 2007, 11:11:26 PM »

If you wait until late at night, and sneak up real quiet, with a good solid shove you can push them right over!   Oh wait - that's tipping cows. 

I'm kidding, of course.  A friend just got hired as a clerk at an OTB. 

If I have a rare really good day with a signer, I'll give them $2 - $5 and tell them to have a play on me.  Sadly those kind of days don't happen very often.  Sometimes let them keep the coins or the under $1 vouchers (although now with 10 cent supers, one can take a bunch of small, last shots if you wish.)

But I normally bet through the SAMs so make very few bets via the teller, mostly just buying/cashing vouchers, so don't feel overly inclined to do so, esp if I only have a 15 second interaction now and then.  Tend to tip card dealers more - spend a lot more time with them as they deal and to some degree 'are' the game. 

Just me.  Do as one sees fit.
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Jim C
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« Reply #8 on: April 14, 2007, 11:45:39 PM »

I do when I have a pay out that I have to sign for. Especially since I usually go the the same people whenever I can.
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Horse Voice
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« Reply #9 on: April 15, 2007, 12:16:08 AM »

When I was a regular at the OTB in Oakbrook Terrace years ago, I used to tip the tellers there -- they were fantastic at getting last-second bets in for me. Also, if their station was temporarily closed for whatever reason (usually for their break) and they saw me coming around the corner, they'd wave me over so I could get a bell bet in if the other tellers had lines of guys waiting. What an excellent bunch. I always felt like my tips were truly appreciated, not expected.

I couldn't afford to pass up the full-track mutuels AND the rebate at Hawthorne, so it was good-bye OTB and friendly, efficient mutuel clerks...and hello to the surliest, most curmudgeonly bunch of bitter lost souls I've ever encountered on the other side of a mutuel window.

Tip 'em? *** 'em. I only use the SAM's there (which are in completely piss-poor shape, but that's another rant). I'll take excess cash off the voucher if I'm doing well (for safety reasons), but if I'm done for the day and there's a few hundred bucks on the voucher, it goes into my wallet for next time. Those crabby bastards get nothing from me if I can help it.   


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Moon
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« Reply #10 on: April 15, 2007, 05:36:33 PM »

If you are going to pay for tips, there must be a million better ways to get them.
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edwarren
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« Reply #11 on: April 15, 2007, 05:39:38 PM »

You mean work for tips, right?
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Moon
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« Reply #12 on: April 15, 2007, 05:55:02 PM »

Also, if they want tips, maybe they should try to supply some actual service. I can't tell you the number of times I've had to stand there and wait for the teller to complete his/her conversation with another teller. OR, and this happens all the time, tell them you don't want 50s or 100s. It's a MAJOR effort to get your winnings in 20s.
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dogs up
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« Reply #13 on: April 15, 2007, 08:12:11 PM »

I was told many years ago that the word "tip" stood for "to insure promptness".  Except for service from some lady friends of mine, I have always used the idea of promptness as a guide to tip.I have tipped tellers in New York. I have yet to discover a prompt one here .
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Blizzard
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« Reply #14 on: April 15, 2007, 09:05:17 PM »

 When I us to go to Oak Brook there were a couple of woman .That were as bad as some backjack dealers working for tips .I use to bet at the machine whenever I hit a good one I would go to the windowsl and cash . They were like panhandlers and beggars .
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David
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« Reply #15 on: April 15, 2007, 09:11:02 PM »

I was told many years ago that the word "tip" stood for "to insure promptness".  Except for service from some lady friends of mine, I have always used the idea of promptness as a guide to tip.I have tipped tellers in New York. I have yet to discover a prompt one here .

http://www.snopes.com/language/acronyms/tip.htm
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CLOCKERTERRY
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« Reply #16 on: April 15, 2007, 09:24:57 PM »

If I have a big winner or a big winning day I'll usually take the ticket or voucher to a teller I like, one who's been pleasant and accurate in the past. I'll leave them the dollars and change, even though I haven't been anywhere near them all day. They have a thankless job dealing with ***hole horseplayers all day (not us, those other guys). It's my little way of saying thank you for being pleasant to me in the past, in this unpleasant place.

Otherwise, I use the machines, and don't tip if I'm cashing out a loser day or small winner.
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pamwaggy
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« Reply #17 on: April 15, 2007, 10:18:47 PM »

Wow.  I've got a new attitude, and I like it too.

I have been tipping too much and hating it. I never bet with tellers, only the machines. The tellers at our places are surly and have bad manners and are always looking at their bets when you will ask for a voucher.  They never give you any change when you might cash out. They just keep it.

I have tipped when I have a signer so much I come home with little money from my bet!  I tipped the teller, the food person, the janitor (day and night one) the welcome lady, etc.  They ALL expect it here. I'm done.  Thank you all for this thread.  I am re-thinking all of my tipping plans.

I always tip big for good service at restaurants, but that is a different thing.
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g3tPWNed_24
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« Reply #18 on: April 16, 2007, 04:47:51 PM »

i wouldnt tip the mjaority of tellers@the track becuz like some have mentioned theyre playing as well! i understand nobodie's perfect and everyone makes mistakes but i cant tell you how many times ive walked away from a mutuel window in chicago and noticed a teller F'd up my ticket
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Moon
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« Reply #19 on: April 16, 2007, 05:18:34 PM »

Pleasant and accurate, Terry?? Shouldn't that be standard behaviour? These ARE Customer Service people. That's their job, to be pleasant and accurate to hostile people. That's the definition of Customer Service.

AshtonF's fan, I had a guy give me the wrong race on a $100 Win ticket on Cigar! And,of course, I had to wait through a long line to get back there and it was too late. And also of course, that horse lost and Cigar won and it was one of the few time Cigar paid over $5 (that was during the record run)
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NIATROSS
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« Reply #20 on: April 16, 2007, 07:51:31 PM »

Thank God for the self serve machines.I make it a point to avoid tellers if at all possible.If they have a problem working with the public they should go elsewhere.I have had too many tellers try and short me on dollar bills or change and tell me they are out.
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Moon
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« Reply #21 on: April 16, 2007, 07:53:11 PM »

 At the end of the day, you still have to cash, though. There is no avoiding them.

My big wish is that they would make the ATMs operate like Cash Stations.

/It'll never happen, I know. It makes me sad.
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NIATROSS
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« Reply #22 on: April 16, 2007, 08:16:23 PM »

The problem with the tracks around here is they are so far behind in the technology.I was at Churchill 2 yrs ago and they had betting machines set up in the simulcast area at your seat that you could bet off your players card.You could go to a machine and load money onto your card play all day(if your lucky) and their would be a record of all your wagers wins and losses.If you lost your card it could be replaced and you could play for days.You would still have to cash out at some point .

These machine enabled you to watch replays at your seat or watch 3-4 tracks simultaneously.
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David
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« Reply #23 on: April 16, 2007, 08:29:16 PM »

There is a problem with loading it onto the card in Illinois, either union or state law.

For those of you who don't go to casino's, almost every one is now coin free, that is you play slots or video poker and get voucher in and out, which isn't that relevant to horse racing, but now they all have voucher redemption machines, put the voucher in  when you are done for the day and it will spit the cash out like an atm machine, will also break your bill into smaller denominations if you want.

Just to go on record I do tip the tellers, I generally try to play off the sam machines, but when I cash out I will certainly tip when I sign or if I cash out up some nice cash. My reasoning isn't to reward them, but to buy some special treatment when I am trying to get a last second bet in, like is mentioned above by another poster. I've had tellers open thier window for me also, make a guy signing wait, taken my bet out of turn and on and on. Just the way the world works.
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pamwaggy
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« Reply #24 on: April 16, 2007, 08:34:03 PM »

There are a few machines at Bay Meadows that are high tech and you put that voucher in and it zips it up fast and the keypad is FAST and then it zips it out.  I mean fast.

We are promised new high tech machines at our OTB.  Supposed to pull up all tracks at the same time with odds, etc and you can change your bet faster, if needed. I can't remember all the new things they told us the new machines would do, but they sound amazing.  Now if we really GET them, it would be a miracle, since they promise up the moon every month but all we get is some plastic key chains.
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